Terms & Conditions

By using the Jharkhand Cab website or booking our services, you acknowledge that you have read and accepted these Terms & Conditions.

Terms & Conditions – Jharkhand Cab

Welcome to Jharkhand Cab. These Terms & Conditions govern your use of our website and the taxi, cab, transportation, airport transfer, outstation, local, corporate, one-way, round-trip, and tourist travel services provided by Jharkhand Cab.

By accessing our website, contacting us, requesting a quotation, or booking and using our taxi services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

About Jharkhand Cab

Jharkhand Cab is a taxi and cab service provider serving customers in Ranchi and across Jharkhand. Our services may include local city taxi services, one-way taxi bookings, round-trip cabs, airport transfers, railway station transfers, outstation trips, corporate transportation, sightseeing, and tourist taxi services.

Our contact details are:

Company Name: Jharkhand Cab
Mobile: 9431705330
Email: info@jharkhandcab.com

Taxi Booking

Customers may request a taxi booking by contacting Jharkhand Cab through available communication channels.

When making a booking, customers should provide accurate information, including:

  • Customer name

  • Contact number

  • Pickup location

  • Destination

  • Travel date

  • Pickup time

  • Number of passengers

  • Journey type

  • Vehicle requirements

  • Other information necessary for the booking

A booking should be considered confirmed only after the relevant details have been accepted and confirmed by Jharkhand Cab.

One-Way and Round-Trip Bookings

Jharkhand Cab may offer both one-way and round-trip taxi services.

A one-way booking is intended for transportation from the specified pickup location to the agreed destination.

A round-trip booking may include travel from the pickup location to the destination and return travel according to the agreed itinerary.

Any changes to the original journey, additional stops, waiting time, route changes, or extension of the trip may result in additional charges.

Taxi Fare and Charges

Taxi fares are determined according to the journey details, vehicle category, distance, duration, route, and applicable booking conditions.

Additional charges may apply for services or expenses such as:

  • Toll charges

  • Parking charges

  • Permit fees

  • State taxes

  • Additional waiting time

  • Additional kilometres

  • Extra stops

  • Route changes

  • Extended travel duration

  • Other applicable expenses

The applicable fare should be confirmed with Jharkhand Cab before the journey wherever possible.

Any estimated fare displayed online should not automatically be considered a final fare unless specifically confirmed by the company.

Cancellation and Changes

Customers who need to cancel or modify a booking should inform Jharkhand Cab as early as possible.

Cancellation or modification terms may depend on the type of booking, travel date, vehicle availability, timing of cancellation, and other circumstances.

If a customer requests a change to the pickup location, destination, travel date, vehicle, or journey type, Jharkhand Cab may need to revise the fare or booking conditions.

Pickup and Waiting Time

Customers are requested to be available at the agreed pickup location and time.

For airport, railway station, hotel, office, or other scheduled pickups, customers should provide correct location and travel details.

Waiting charges may apply if the customer is unavailable beyond the applicable waiting period. The amount of waiting time and applicable charges may vary depending on the booking.

Airport and Railway Transfers

Jharkhand Cab may provide airport and railway station pickup and drop services.

Customers should provide correct flight or train information whenever applicable. Jharkhand Cab will make reasonable efforts to coordinate the pickup, but delays caused by traffic, weather, flight delays, train delays, road closures, or circumstances outside the company’s control may affect the service.

Outstation and Tourist Trips

Jharkhand Cab provides outstation and tourist transportation services according to customer requirements and route availability.

Customers booking trips to destinations such as Netarhat or other locations in Jharkhand are responsible for providing accurate itinerary information.

Travel times may vary because of traffic, weather, road conditions, construction, diversions, local restrictions, or other unforeseen circumstances.

Vehicle Availability

The specific vehicle requested by a customer is subject to availability.

Jharkhand Cab may provide an equivalent or suitable alternative vehicle where the originally requested vehicle is unavailable because of operational reasons, maintenance, breakdown, unexpected circumstances, or other legitimate reasons.

Vehicle images displayed on the website may be representative and may not always depict the exact vehicle assigned to a particular booking.

Passenger Responsibilities

Passengers are expected to behave responsibly and respectfully during the journey.

Passengers must not:

  • Damage the vehicle

  • Engage in abusive or threatening behaviour

  • Carry prohibited or illegal items

  • Intentionally create unsafe conditions

  • Misuse the vehicle

  • Engage in activities that may endanger the driver or other passengers

Any damage caused by a passenger may be subject to recovery of reasonable repair or replacement costs, where permitted by applicable law.

Luggage and Personal Belongings

Passengers are responsible for their luggage and personal belongings.

Jharkhand Cab recommends that customers keep valuable items, documents, electronic devices, money, jewellery, and other important possessions secure during the journey.

Customers should check the vehicle before leaving to ensure that no personal belongings have been left behind.

Safety and Legal Requirements

Passengers must comply with applicable traffic laws and safety requirements during the journey.

Seat belts should be used where provided and required. The number of passengers must not exceed the legally permitted capacity of the vehicle.

Jharkhand Cab reserves the right to refuse or discontinue a journey where continuing the journey would create an unreasonable safety, legal, or operational concern.

Customer Information and Privacy

Information provided by customers during enquiries and bookings may be used to process bookings, communicate with customers, provide transportation services, maintain records, and perform other legitimate business activities.

Jharkhand Cab handles customer information according to its Privacy Policy.

Website Information

We make reasonable efforts to maintain accurate information on the Jharkhand Cab website. However, service availability, fares, routes, vehicle information, travel times, and other details may change.

Website information should therefore be treated as general information unless specifically confirmed by Jharkhand Cab.

Third-Party Services

Our website may contain links or references to third-party websites, payment services, maps, platforms, or other external resources.

Jharkhand Cab is not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

Customers should review the applicable terms and policies of third-party providers before using their services.

Unforeseen Circumstances

Jharkhand Cab will make reasonable efforts to provide booked services. However, circumstances such as severe weather, natural disasters, traffic restrictions, road closures, accidents, vehicle emergencies, government restrictions, public disturbances, or other events beyond reasonable control may affect transportation services.

In such circumstances, the company will make reasonable efforts to communicate with customers and find an appropriate solution where possible.

Changes to These Terms

Jharkhand Cab reserves the right to update or modify these Terms & Conditions when necessary.

Updated terms will be published on this page with a revised effective date. Customers are encouraged to review these Terms & Conditions periodically.

Contact Us

For taxi bookings, service enquiries, fare information, cancellations, or questions regarding these Terms & Conditions, please contact:

Jharkhand Cab
Mobile: 9431705330
Email: info@jharkhandcab.com
Service Area: Ranchi and Jharkhand

By using the Jharkhand Cab website or booking our services, you acknowledge that you have read and accepted these Terms & Conditions.

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Customer Satisfaction

We are committed to providing excellent customer service through timely communication, dependable transportation, and professional support.

+91-9431705330

info@jharkhandcab.com

Birsa Munda Airport, near Taxi Stand, Khokambatoli, Hinoo, Ranchi, Jharkhand 834004